Remote Mortgage Support Champion

MCI; Edmond (OK); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth

Fun, Engaging Work Environment

Job summary

MCI is seeking a Customer Service Representative to provide support for mortgage customers remotely. This role involves interacting with hundreds of customers weekly to resolve support issues. Candidates should possess strong communication skills and a customer-focused attitude.

The position requires multi-tasking abilities and familiarity with Windows applications. Employees enjoy benefits like health coverage, paid time off, and a rewarding work environment. Join MCI's team and make a difference!

Qualifications

• Must be 18 years of age.
• Ability to multi-task using multiple screens and systems.
• Typing speed of 30-45 words per minute.
• Fluent reading and speaking in English.
• Excellent organizational skills.
• Strong team orientation and positive attitude.

Responsibilities

• Handle inbound customer calls professionally.
• Resolve customer issues effectively.
• Document call details accurately.

Skills

Multi-tasking

Customer service orientation

Excellent communication skills

Computer proficiency

Problem solving

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

MCI is seeking a Customer Service Representative to provide support for mortgage customers remotely. This role involves interacting with hundreds of customers weekly to resolve support issues. Candidates should possess strong communication skills and a customer-focused attitude.

The position requires multi-tasking abilities and familiarity with Windows applications. Employees enjoy benefits like health coverage, paid time off, and a rewarding work environment. Join MCI's team and make a difference!