Remote Mortgage Support Champion

MCI; Nashville (TN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth

Job summary

MCI is hiring for a remote customer service position, focused on providing support to mortgage customers. Ideal candidates will have a high school diploma, excellent communication skills, and the ability to handle multiple tasks effectively.

This role requires punctual attendance and a customer-oriented approach. Benefits include paid time off, health coverage, and opportunities for growth within a diverse workplace.

Qualifications

• Must be 18 years of age.
• Ability to multi-task using multiple screens.
• Typing speed of 30-45 words per minute.

Responsibilities

• Handle inbound customer calls professionally.
• Resolve customer issues effectively.
• Document call resolution accurately.

Skills

Customer service orientation

Organizational skills

Communication skills

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

MCI is hiring for a remote customer service position, focused on providing support to mortgage customers. Ideal candidates will have a high school diploma, excellent communication skills, and the ability to handle multiple tasks effectively.

This role requires punctual attendance and a customer-oriented approach. Benefits include paid time off, health coverage, and opportunities for growth within a diverse workplace.