Remote Medical Support Assistant for Veterans Care

Talentify; Salt Lake City (UT); Remoto; USD 25.000 - 29.000; Tempo pieno

Descrizione del lavoro

Actalent is seeking a Medical Support Assistant (Remote) to support Veterans across the VA Rocky Mountain Network. This contract role is fully remote with a Monday–Friday schedule and no nights or weekends.

You will schedule appointments, manage referrals and electronic consults, assist Veterans, update EMRs, and collaborate with care teams while ensuring privacy and regulatory compliance. A high school diploma or GED and healthcare basics are required.

Competenze

• High School Diploma or GED.
• At least 6 months of customer service experience.
• Strong computer and data entry skills.
• Typing speed of 50+ WPM.
• Basic understanding of medical terminology.
• Excellent verbal and written communication skills.
• Ability to thrive in a fast-paced healthcare environment.

Mansioni

• Scheduling and coordinating patient appointments.
• Managing healthcare referrals and electronic consults.
• Supporting community care coordination efforts.
• Assisting Veterans by answering questions and connecting them with the appropriate care teams.
• Updating and maintaining patient information within electronic medical records.
• Documenting patient interactions accurately and efficiently.
• Collaborating with providers, nurses, and administrative teams to support patient care.
• Ensuring compliance with privacy, security, and healthcare regulations.

Conoscenze

Customer service

Data entry

Typing 50+ wpm

Medical terminology

Verbal and written communication

Healthcare environment

Formazione

High School Diploma or GED

Descrizione del lavoro

Actalent is seeking a Medical Support Assistant (Remote) to support Veterans across the VA Rocky Mountain Network. This contract role is fully remote with a Monday–Friday schedule and no nights or weekends.

You will schedule appointments, manage referrals and electronic consults, assist Veterans, update EMRs, and collaborate with care teams while ensuring privacy and regulatory compliance. A high school diploma or GED and healthcare basics are required.