Remote Medical Support Assistant – Patient Scheduling

Talentify; Grand Junction (CO); A distancia; USD 24.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% Remote position

Long-term contract with extension

Experience with one of the nation's  2

Gain experience within one of the most

Descripción de la vacante

Actalent is seeking a Medical Support Assistant (Remote) to support VA Rocky Mountain Network from a fully remote role based near Grand Junction, CO. The MSA will coordinate appointments, manage referrals, maintain EMR records, and provide exceptional customer service to Veterans.

Ideal candidates have 6 months of customer service, fast typing (50 wpm), basic medical terminology, and excellent communication skills. This is a contract position with remote work and benefits eligibility.

Formación

• Minimum 6 months of customer service experience.
• Typing speed of 50+ words per minute.
• Basic knowledge of medical terminology.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational abilities.
• Ability to work effectively in a fast-paced healthcare environment.

Responsabilidades

• Schedule and coordinate patient appointments in accordance with VA guidelines.
• Process, review, and track electronic consults and provider orders.
• Coordinate community care referrals using VA systems.
• Answer and route incoming calls while providing excellent customer service.
• Assist Veterans with questions and connect them with the appropriate care teams.
• Verify and update patient demographic information.
• Support patient flow and administrative functions.
• Assist PACT with daily administrative tasks.
• Maintain accurate documentation within EMR systems.
• Ensure HIPAA, privacy, and security compliance.
• Collaborate with providers, nurses, and administrative staff to support quality patient care.

Conocimientos

Customer service

Data entry

Typing 50 wpm

Medical terminology

Verbal and written communication

Attention to detail

Organization

Fast-paced environment

Educación

High School Diploma or GED

Herramientas

EMR/EHR systems

Descripción del empleo

Actalent is seeking a Medical Support Assistant (Remote) to support VA Rocky Mountain Network from a fully remote role based near Grand Junction, CO. The MSA will coordinate appointments, manage referrals, maintain EMR records, and provide exceptional customer service to Veterans.

Ideal candidates have 6 months of customer service, fast typing (50 wpm), basic medical terminology, and excellent communication skills. This is a contract position with remote work and benefits eligibility.