Remote Medical Support Assistant for Veterans

Actalent; Cheyenne (WY); Remote; USD 24,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401(k) plan

Life Insurance

PTO

Health Spending Account

Transportation benefits

Employee Assistance Program

Job summary

Actalent is seeking a Medical Support Assistant (Remote) to join a team supporting Veterans. You’ll be a key contact for Veterans and healthcare providers, helping ensure a seamless patient experience.

This contract role offers 100% remote work with a Monday–Friday schedule and no nights or weekends, focusing on scheduling, referrals, and EMR administration within a large federal health system. Benefits may apply after eligibility.

Qualifications

• High School Diploma or GED.
• At least 6 months of customer service experience.
• Strong computer and data entry skills.
• Typing speed of 50+ WPM.
• Basic understanding of medical terminology.
• Excellent verbal and written communication skills.
• Ability to thrive in a fast-paced healthcare environment.

Responsibilities

• Schedule and coordinate patient appointments.
• Manage healthcare referrals and electronic consults.
• Support community care coordination efforts.
• Assist Veterans by answering questions and connecting them with care teams.
• Update and maintain patient information within EMR/EHR systems.
• Document patient interactions accurately and efficiently.
• Collaborate with providers, nurses, and administrative teams to support patient care.
• Ensure compliance with privacy, security, and healthcare regulations.

Skills

Customer service

Data entry

Typing 50 WPM

Medical terminology

Communication skills

Healthcare environment

Education

High School Diploma or GED

Tools

EMR/EHR systems

Job description

Actalent is seeking a Medical Support Assistant (Remote) to join a team supporting Veterans. You’ll be a key contact for Veterans and healthcare providers, helping ensure a seamless patient experience.

This contract role offers 100% remote work with a Monday–Friday schedule and no nights or weekends, focusing on scheduling, referrals, and EMR administration within a large federal health system. Benefits may apply after eligibility.