Remote Medical Support Assistant for Veterans Care

Talentify; Aurora (CO); A distancia; USD 24.000 - 29.000; Jornada completa

Descripción de la vacante

Talentify is seeking Medical Support Assistants to support the VA Rocky Mountain Network in a fully remote contract role. You will coordinate patient appointments, manage referrals, maintain EMR records, and deliver excellent customer service to Veterans.

This position is 100% remote, contract-based, and requires strong data entry and medical terminology knowledge. Candidates near an approved VA facility within 50 miles are preferred.

Formación

• High School Diploma or GED.
• At least 6 months of customer service experience.
• Strong computer and data entry skills; typing 50+ wpm.
• Basic knowledge of medical terminology.
• Excellent verbal and written communication.
• Strong attention to detail and organization.
• Ability to work effectively in a fast-paced healthcare environment.

Responsabilidades

• Schedule and coordinate patient appointments per VA guidelines.
• Process and track electronic consults and provider orders.
• Coordinate community care referrals using VA systems.
• Answer calls and provide excellent customer service.
• Assist Veterans with questions and connect to care teams.
• Verify and update patient demographic information.
• Support patient flow and administrative functions.
• Assist PACT with daily administrative tasks.
• Maintain documentation in EMR systems.
• Ensure HIPAA, privacy, and security compliance.
• Collaborate with providers, nurses, and staff to support care.

Conocimientos

Customer service

Data entry

Typing 50+ wpm

Medical terminology

Verbal and written communication

Attention to detail

Organizational abilities

Fast-paced healthcare environment

Educación

High School Diploma or GED

Descripción del empleo

Talentify is seeking Medical Support Assistants to support the VA Rocky Mountain Network in a fully remote contract role. You will coordinate patient appointments, manage referrals, maintain EMR records, and deliver excellent customer service to Veterans.

This position is 100% remote, contract-based, and requires strong data entry and medical terminology knowledge. Candidates near an approved VA facility within 50 miles are preferred.