Remote Long-Term Disability Claims Expert

Prudential Financial; Bristol (RI); Remote; USD 70,000 - 116,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with company match

Pension plan

Wellness Programs

Work/Life Resources

Education Benefit

Employee Stock Purchase Plan

Job summary

Prudential Financial is seeking a Disability Claims Specialist to act as a technical expert in Long-Term Disability claims, guiding professionals and supporting the Team Lead with complex matters. This fully virtual role may require occasional on-site presence at a Prudential office.

You will interpret policy provisions, analyze medical and vocational considerations, and coach colleagues to improve decision quality and claim outcomes. Strong communication and data analysis skills are essential.

Qualifications

• 4–5 years of Long-Term Disability claim management experience with technical expertise in complex claim evaluation, consultation, and resolution.
• Advanced knowledge of Long-Term Disability policy provisions, medical and vocational considerations, benefit calculations, and Social Security benefits.
• Strong communication, consultation, presentation, and facilitation skills to explain complex technical information.
• Proven ability to analyze complex or high-risk claim scenarios and recommend sound strategies and next steps.

Responsibilities

• Serve as a Long-Term Disability technical expert and trusted resource to the Team Lead and claim professionals on complex claim management matters.
• Provide technical guidance on policy interpretation, medical and vocational considerations, claim strategy, benefit eligibility, and next steps.
• Coach claim professionals through complex claim scenarios, strengthening critical thinking and consistent practices.

Skills

Disability claim management

Policy interpretation

Technical guidance

Communication skills

Data analysis

Tools

Microsoft Teams

Microsoft Word

Microsoft Excel

Job description

Prudential Financial is seeking a Disability Claims Specialist to act as a technical expert in Long-Term Disability claims, guiding professionals and supporting the Team Lead with complex matters. This fully virtual role may require occasional on-site presence at a Prudential office.

You will interpret policy provisions, analyze medical and vocational considerations, and coach colleagues to improve decision quality and claim outcomes. Strong communication and data analysis skills are essential.