Remote Long-Term Disability Claims Expert

Prudential Financial; Massachusetts; À distance; USD 70 000 - 116 000; Plein temps

Avantages offerts par ce poste

Market-competitive base salary with a

Medical, dental, vision, life and long

Disability insurance

401(k) with company match

Résumé du poste

Prudential Financial is seeking a Disability Claims Specialist to act as a Long-Term Disability technical expert, guiding claim professionals and supporting the Team Lead. The role centers on complex claim evaluation, policy interpretation, and ensuring high-quality outcomes in a fully virtual environment.

Responsibilities include coaching, trend analysis, and developing technical resources, with opportunities for professional growth and participation in a comprehensive benefits program.

Qualifications

• 4–5 years of Long-Term Disability claim management experience.
• Advanced knowledge of LTD policy provisions, medical and vocational considerations.
• Strong communication, consultation, and facilitation skills.
• Ability to analyze complex or high-risk claims and propose sound strategies.
• Experience coaching claim professionals to improve capability and decision quality.

Responsabilités

• Serve as a LTD technical expert and trusted resource for the Team Lead and claim professionals.
• Provide guidance on policy interpretation, medical/vocational considerations, benefit eligibility and next steps.
• Coach team members through complex scenarios and deliver actionable feedback.
• Analyze claim activity to identify trends, risks, and coaching opportunities.
• Monitor claim block health by analyzing inventory and performance indicators.
• Develop and deliver technical training and knowledge sharing for claim professionals.

Connaissances

Disability claims management

Policy interpretation

Coaching

Data analysis

Communication

Microsoft Excel

Microsoft Word

Microsoft Teams

Outils

Excel

Word

Teams

Description du poste

Prudential Financial is seeking a Disability Claims Specialist to act as a Long-Term Disability technical expert, guiding claim professionals and supporting the Team Lead. The role centers on complex claim evaluation, policy interpretation, and ensuring high-quality outcomes in a fully virtual environment.

Responsibilities include coaching, trend analysis, and developing technical resources, with opportunities for professional growth and participation in a comprehensive benefits program.