Remote Long-Term Disability Claims Expert

Prudential Financial; Rhode Island; À distance; USD 70 000 - 116 000; Plein temps

Avantages offerts par ce poste

Market-competitive base salaries

Yearly bonus potential

PTO and leave provisions

401(k) with company match

Pension plan

Wellness programs

Résumé du poste

Prudential Financial is seeking a Disability Claims Specialist to serve as a technical expert in Long-Term Disability, guiding claim professionals and supporting the Team Lead. The role emphasizes complex claim evaluation, policy interpretation, and coaching to maintain high-quality outcomes.

The position is fully virtual, with possible on-site requirements at Prudential offices based on business needs. A strong focus on data, collaboration, and expert guidance is expected to strengthen claim

Qualifications

• Minimum of 4-5 years of Long-Term Disability claim management experience.
• Advanced knowledge of Long-Term Disability policy provisions, medical and vocational considerations.
• Strong communication, consultation, presentation, and facilitation skills.
• Proven ability to coach claim professionals and analyze complex scenarios.

Responsabilités

• Serve as a Long-Term Disability technical expert to the Team Lead and claim professionals on complex matters.
• Provide guidance on policy interpretation, medical and vocational considerations, claim strategy and eligibility.
• Coach professionals through complex scenarios and provide actionable feedback.
• Analyze claim activity to identify trends, risks, and coaching opportunities.
• Monitor inventory and performance indicators to support claim block health.
• Develop and deliver technical training and knowledge sharing for claim professionals.

Connaissances

Long-Term Disability knowledge

Communication skills

Coaching

Data interpretation

Microsoft Teams

Microsoft Word

Microsoft Excel

Outils

Microsoft Teams

Microsoft Word

Microsoft Excel

Description du poste

Prudential Financial is seeking a Disability Claims Specialist to serve as a technical expert in Long-Term Disability, guiding claim professionals and supporting the Team Lead. The role emphasizes complex claim evaluation, policy interpretation, and coaching to maintain high-quality outcomes.

The position is fully virtual, with possible on-site requirements at Prudential offices based on business needs. A strong focus on data, collaboration, and expert guidance is expected to strengthen claim