Remote Long-Term Disability Claims Expert & Technical Coach

Prudential Financial; North Dakota; À distance; USD 70 000 - 116 000; Plein temps

Résumé du poste

Prudential Financial is seeking a Disability Claims Specialist to serve as a Long-Term Disability technical expert, guiding claim professionals and supporting the Team Lead on complex matters.

You will analyze trends, provide coaching, and contribute to training, with responsibilities including policy interpretation, medical and vocational considerations, and ensuring high-quality claim outcomes. This is a fully virtual role with potential on-site occasions.

Qualifications

• 4-5 years of Long-Term Disability claim management experience.
• Advanced knowledge of Long-Term Disability policy provisions, medical and vocational considerations.
• Strong communication, consultation, presentation, and facilitation skills.

Responsabilités

• Serve as a Long-Term Disability technical expert to Team Lead and claim professionals on complex matters.
• Coach claim professionals through complex scenarios and provide actionable feedback.
• Analyze claim activity to identify trends, risks, and coaching opportunities.
• Monitor and maintain claim block health by analyzing inventory and performance indicators.
• Develop, update, and deliver technical training and resources for the team.

Connaissances

Long-Term Disability

Claim management

Coaching

Trend analysis

Policy interpretation

Medical considerations

Vocational considerations

Data analysis

Microsoft Teams

Microsoft Word

Microsoft Excel

Outils

Microsoft Teams

Microsoft Word

Microsoft Excel

Description du poste

Prudential Financial is seeking a Disability Claims Specialist to serve as a Long-Term Disability technical expert, guiding claim professionals and supporting the Team Lead on complex matters.

You will analyze trends, provide coaching, and contribute to training, with responsibilities including policy interpretation, medical and vocational considerations, and ensuring high-quality claim outcomes. This is a fully virtual role with potential on-site occasions.