Remote Long-Term Disability Claims Specialist

Prudential Financial; Utah; Remote; USD 70,000 - 116,000; Full time

Benefits offered by this job

Bonus potential

Medical, dental, vision insurance

401(k) match

Pension plan

Wellness program

Work/Life resources

Education benefit

Employee stock purchase plan

Job summary

Prudential Financial seeks a Disability Claims Specialist to act as a technical expert in Long-Term Disability, guiding claim professionals and supporting the Team Lead. The role emphasizes policy interpretation, medical/vocational considerations, and data-driven coaching to maintain high-quality outcomes.

The position is fully virtual, with potential on-site occurrences. It offers competitive base compensation, comprehensive benefits, and ongoing training opportunities within a global financial

Qualifications

• 4-5 years of Long-Term Disability claim management experience.
• Advanced knowledge of Long-Term Disability policy provisions, medical and vocational considerations, and benefit calculations.
• Strong communication, consultation, presentation, and facilitation skills.
• Proven ability to analyze complex or high-risk claim scenarios and recommend sound strategies.
• Experience coaching claim professionals and providing actionable feedback.
• Ability to interpret claim data, inventory indicators, and activity trends.

Responsibilities

• Serve as a Long-Term Disability technical expert and trusted resource on complex claim management matters.
• Provide guidance on policy interpretation, medical and vocational considerations, and claim strategy.
• Coach claim professionals and deliver actionable feedback to improve capability and decision quality.
• Identify trends and emerging risks and recommend targeted coaching or process improvements.
• Monitor claim block health by analyzing inventory and performance indicators and coordinating corrective actions.
• Develop and deliver technical training and knowledge sharing for claim professionals.

Skills

Claim management

Technical guidance

Coaching

Trend analysis

Communication

MS Teams

Word

Excel

Tools

Microsoft Teams

Word

Excel

Job description

Prudential Financial seeks a Disability Claims Specialist to act as a technical expert in Long-Term Disability, guiding claim professionals and supporting the Team Lead. The role emphasizes policy interpretation, medical/vocational considerations, and data-driven coaching to maintain high-quality outcomes.

The position is fully virtual, with potential on-site occurrences. It offers competitive base compensation, comprehensive benefits, and ongoing training opportunities within a global financial