Remote Long-Term Disability Claims Expert

Prudential Financial; Arkansas City (KS); Remote; USD 70,000 - 105,000; Full time

Benefits offered by this job

Medical benefits

Pension plan

Wellness programs

Stock purchase plan

Job summary

Prudential Financial seeks a Disability Claims Specialist to act as a technical expert in Long-Term Disability within the Group Insurance Disability Organization. You will guide claim professionals, coach on complex matters, interpret policy provisions, and promote high-quality outcomes.

In this remote role, you will analyze claim data, support team lead priorities, and contribute to training initiatives. A strong background in complex claims and collaboration with cross-functional teams is

Qualifications

• Minimum 3 years in Long-Term Disability claim management with technical expertise in complex evaluation
• Proven ability to coach claim professionals and provide actionable feedback
• Ability to interpret claim data, inventory indicators, and trends to identify risks and improve quality

Responsibilities

• Serve as a Long Term Disability technical expert to Team Lead and professionals on complex matters
• Provide guidance on policy interpretation, medical/vocational considerations, and claim strategy
• Coach professionals through complex scenarios to strengthen critical thinking and decision quality
• Provide timely feedback to build technical capability and improve execution
• Monitor claim activity to identify trends and prioritize coaching or process improvements
• Support development and delivery of technical training for claim teams

Skills

LD claim mgmt

Analytical thinking

Coaching ability

Data interpretation

Tools

Microsoft Teams

Word

Excel

Job description

Prudential Financial seeks a Disability Claims Specialist to act as a technical expert in Long-Term Disability within the Group Insurance Disability Organization. You will guide claim professionals, coach on complex matters, interpret policy provisions, and promote high-quality outcomes.

In this remote role, you will analyze claim data, support team lead priorities, and contribute to training initiatives. A strong background in complex claims and collaboration with cross-functional teams is