Remote Long-Term Disability Claims Expert & Coach

Prudential Financial; Illinois; Remote; USD 70.000 - 116.000; Vollzeit

Benefits dieser Stelle

Bonus eligibility

401(k) plan

Pension plan

Wellness program

Work-life resources

Education benefit

Employee stock purchase

Zusammenfassung

Prudential Financial is hiring a Disability Claims Specialist within the Long-Term Disability program. You will serve as the technical expert, guide claim professionals, and support the Team Lead with complex matters while maintaining ownership at the claim level.

The role emphasizes coaching, policy interpretation, and trend analysis to elevate claim quality and block health. The position is fully remote, with occasional on-site requirements per business needs.

Qualifikationen

• Minimum of 4-5 years of Long-Term Disability claim management experience.
• Advanced knowledge of Long-Term Disability policy provisions, medical and vocational considerations.
• Strong communication, consultation, presentation, and facilitation skills.
• Proven ability to independently analyze complex claim scenarios and recommend sound strategies.
• Experience coaching claim professionals and improving technical capability.

Aufgaben

• Serve as a Long-Term Disability technical expert to Team Lead and professionals on complex matters.
• Provide guidance on policy interpretation, medical/vocational considerations, and benefit eligibility.
• Coach professionals through complex scenarios and reinforce best practices.
• Provide actionable feedback to improve execution and claim decisions.
• Analyze claim activity to identify trends and risks; support coaching and process improvement.

Kenntnisse

Disability knowledge

Claim management

Policy interpretation

Communication

Coaching

Data analytics

Tools

Microsoft Excel

Microsoft Teams

Jobbeschreibung

Prudential Financial is hiring a Disability Claims Specialist within the Long-Term Disability program. You will serve as the technical expert, guide claim professionals, and support the Team Lead with complex matters while maintaining ownership at the claim level.

The role emphasizes coaching, policy interpretation, and trend analysis to elevate claim quality and block health. The position is fully remote, with occasional on-site requirements per business needs.