Remote Insurance Support Agent — Equity + Flexible Hours

Jerry.ai; Clifton (TX); Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Stock equity

Health insurance

Dental insurance

Vision insurance

401K match

Paid vacation

Flexible scheduling

Remote work equipment provided

Job summary

Jerry.ai is hiring for a Customer Operations role. This fully remote position offers a competitive wage with equity and comprehensive benefits. You will help customers manage car and home insurance, navigate a dynamic app, and resolve inquiries with care and speed.

Responsibilities include handling customer requests, tailoring insurance solutions, and supporting a growing platform that integrates multiple carriers. Prior experience in customer service or hospitality is a plus.

Qualifications

• Prior experience in customer service, sales, or hospitality is a plus

Responsibilities

• Taking great care of our customers and helping them navigate the app and insurance options
• Problem solving to resolve customer inquiries effectively
• Processing service requests for vehicles, drivers, lienholders, and policy documents
• Providing feedback to help improve the product and customer experience
• You are the trusted guide who helps customers get the right insurance features and services

Job description

Jerry.ai is hiring for a Customer Operations role. This fully remote position offers a competitive wage with equity and comprehensive benefits. You will help customers manage car and home insurance, navigate a dynamic app, and resolve inquiries with care and speed.

Responsibilities include handling customer requests, tailoring insurance solutions, and supporting a growing platform that integrates multiple carriers. Prior experience in customer service or hospitality is a plus.