Remote Insurance Care Agent | Equity & Flexible Hours

Jerry.ai; New Jersey; Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Equity (stock options)

Remote work

Health, dental, vision insurance

401K match

Paid vacation

Job summary

Jerry.ai is hiring for the Customer Operations team to deliver exceptional service for car and home insurance customers. You will help customers navigate our evolving app, understand multiple insurance options, and process service requests with accuracy and speed.

We offer competitive pay ($19–$21/hour) plus stock options, remote-first work, and full benefits. Full-time salaried paths exist for eligible residents, with opportunities for growth and a path to professional insurance credentials.

Qualifications

• Prior work experience in customer service, sales, or hospitality is a plus.

Responsibilities

• Taking great care of our customers; anticipate needs beyond the question asked.
• Resolve customer inquiries effectively through problem solving.
• Process service requests for vehicles, drivers, lienholders, and policy documents.
• Support a fast-evolving app by understanding it inside out to guide customers.
• Collaborate with the team to improve customer experience.

Skills

Customer service

Problem solving

Communication

Adaptability

Job description

Jerry.ai is hiring for the Customer Operations team to deliver exceptional service for car and home insurance customers. You will help customers navigate our evolving app, understand multiple insurance options, and process service requests with accuracy and speed.

We offer competitive pay ($19–$21/hour) plus stock options, remote-first work, and full benefits. Full-time salaried paths exist for eligible residents, with opportunities for growth and a path to professional insurance credentials.