Remote Insurance Advisor — Equity & Flexible Hours

Jerry.ai; Tennessee; Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Stock options

Medical, dental, vision insurance

401(k) match

Paid vacation time

Remote-first

Job summary

Jerry.ai is hiring for a Customer Operations role focused on helping customers navigate auto and home insurance. You will handle inbound inquiries, guide customers to the best coverage, and process service requests across a broad panel of insurers.

The role emphasizes problem-solving and customer-centric service in a fully remote, flexible schedule environment. Prior experience in customer service or sales is a plus, with earning potential through hourly wages and commissions for a sales path.

Qualifications

• Previous experience in customer service, sales, or hospitality is a plus, but not required.

Responsibilities

• Take inbound calls from customers shopping auto, home, motorcycle, and other policies.
• Assist policyholders with changes and recommend suitable products or coverages.
• Navigate multiple insurer panels to match customers with the right options.
• Solve problems to remove barriers between customers and the right coverage.
• Process service requests (vehicles, drivers, lienholders, policy documents).

Skills

Customer service

Sales

Hospitality

Job description

Jerry.ai is hiring for a Customer Operations role focused on helping customers navigate auto and home insurance. You will handle inbound inquiries, guide customers to the best coverage, and process service requests across a broad panel of insurers.

The role emphasizes problem-solving and customer-centric service in a fully remote, flexible schedule environment. Prior experience in customer service or sales is a plus, with earning potential through hourly wages and commissions for a sales path.