Remote Insurance Advisor — Equity & Flexible Schedule

Jerry.ai; New Jersey; Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Hourly wage + commissions

Stock equity

Fully remote with equipment provided

P&C license paid

Flexible scheduling

Office equipment provided

Job summary

Jerry.ai is hiring for a Customer Operations role that is fully remote and salaried for eligible U.S. residents. The team values warmth, speed, and a customer-centric approach as we help customers manage car and home assets through our evolving app.

Responsibilities span assisting customers, handling inbound calls across auto/home policies, and deep product knowledge to fit the right coverage. The role emphasizes problem solving and feedback to improve the product.

Qualifications

• Prior work experience in customer service, sales, or hospitality is a plus, but not required.
• Genuinely friendly and positive attitude with willingness to work as a team.
• Strong work ethic and problem solving skills.
• Strong communication skills.

Responsibilities

• Taking great care of our customers, catching the gaps customers didn’t know to ask about.
• Answering inbound calls from customers shopping auto, home, motorcycle, and other policies.
• Getting deep on the product to recommend the right coverage.
• Solving problems to remove barriers between customer and coverage.
• Processing service requests—vehicles, drivers, lienholders, policy documents.
• Making the product better by sharing feedback that ships.

Skills

Customer service

Sales

Teamwork

Communication

Problem solving

Job description

Jerry.ai is hiring for a Customer Operations role that is fully remote and salaried for eligible U.S. residents. The team values warmth, speed, and a customer-centric approach as we help customers manage car and home assets through our evolving app.

Responsibilities span assisting customers, handling inbound calls across auto/home policies, and deep product knowledge to fit the right coverage. The role emphasizes problem solving and feedback to improve the product.