Remote Insurance Advisor — Car & Home Solutions

Precision Labs; Phoenix (AZ); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Remote work

Stock options

401K match

Paid time off

Licensing support

Medical/dental/vision insurance

Job summary

Jerry.ai is seeking a Customer Operations team member to help customers manage auto and home insurance needs. The role offers flexible scheduling, full remote work, and equity opportunities, with full-time salary positions and licensing support.

You will handle inquiries, understand products, and help customers navigate coverage options while contributing to a fast-paced, supportive team culture.

Qualifications

• Prior work experience in customer service, sales, or hospitality is a plus, but not required.
• Genuinely friendly and positive attitude and willingness to work as a team.
• Strong work ethic and problem solving skills.

Responsibilities

• Taking great care of our customers and catching issues customers didn’t know to ask about (coverage gaps, discounts, renewals).
• Answering inbound calls from customers shopping auto, home, motorcycle, and other policies.
• Getting deep on the product with many insurance partners to match customer needs.
• Problem solving to remove barriers between a customer and the right coverage.
• Processing service requests — vehicles, drivers, lienholders, policy documents.
• Suggesting product improvements based on feedback from customers.

Skills

Customer service

Sales

Communication

Problem solving

Teamwork

Positive attitude

Job description

Jerry.ai is seeking a Customer Operations team member to help customers manage auto and home insurance needs. The role offers flexible scheduling, full remote work, and equity opportunities, with full-time salary positions and licensing support.

You will handle inquiries, understand products, and help customers navigate coverage options while contributing to a fast-paced, supportive team culture.