Remote Insurance Advisor with Equity

Jerry.ai; Clayton (NC); Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K match

Paid vacation

Stock options

Remote work

P&C license issued/reimbursed

Job summary

Jerry.ai is a remote-first startup that helps customers manage car and home assets with warmth and speed. The Customer Operations team handles inquiries, educates users on coverage options, and processes service requests while shaping the product through feedback.

We offer flexible scheduling, competitive wages, benefits, and equity. Full-time salaried roles are remote within specified US states; licensing support is provided where needed.

Qualifications

• Experience in customer service, sales, or hospitality is a plus.
• Friendly, positive attitude and willingness to work as a team.
• Strong work ethic.
• Strong problem solving skills.
• Strong communication skills.

Responsibilities

• Take great care of our customers and catch needs beyond what they ask.
• Answer inbound calls from customers shopping auto, home, or other policies.
• Get deep on the product and understand how the app helps customers.
• Resolve barriers to obtain the right coverage.
• Process service requests for vehicles, drivers, and policy documents.
• Provide feedback to help improve the product.

Skills

Customer service

Sales experience

Communication skills

Problem solving

Team player

Job description

Jerry.ai is a remote-first startup that helps customers manage car and home assets with warmth and speed. The Customer Operations team handles inquiries, educates users on coverage options, and processes service requests while shaping the product through feedback.

We offer flexible scheduling, competitive wages, benefits, and equity. Full-time salaried roles are remote within specified US states; licensing support is provided where needed.