Remote Insurance Advisor — Equity & Growth Path

Jerry.ai; Lorida (FL); Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid vacation time

Stock options

Fully remote

Flexible scheduling

Job summary

Jerry.ai is hiring for a Customer Operations role in a fully remote environment. You will help customers shopping auto, home, and other policies, answering inbound calls and processing change requests.

We value problem solving, learning the app, and navigating multiple carriers to find the right fit. Prior experience in service or sales is a plus. Competitive pay, stock options, and flexible scheduling are offered.

Qualifications

• Prior work in customer service, sales, or hospitality is a plus but not required.
• Ability to answer inbound calls from customers shopping auto, home, motorcycle, and other policies.
• Willingness to learn the app and navigate multiple carriers to find the right fit.

Responsibilities

• Taking care of customers beyond answering the asked question; anticipating needs.
• Answering inbound calls from customers shopping auto, home, motorcycle, and other policies.
• Processing service requests such as changes to vehicles, drivers, lienholders, or policy documents.
• Solving problems to remove barriers between a customer and the right coverage.
• Providing feedback to improve the product and customer experience.

Skills

Customer service

Sales

Hospitality

Job description

Jerry.ai is hiring for a Customer Operations role in a fully remote environment. You will help customers shopping auto, home, and other policies, answering inbound calls and processing change requests.

We value problem solving, learning the app, and navigating multiple carriers to find the right fit. Prior experience in service or sales is a plus. Competitive pay, stock options, and flexible scheduling are offered.