Remote Inbound Donor Service Agent

ACD Direct; Village of Port Jefferson (NY); Remote; USD 17,000 - 22,000; Part time

Job summary

A leading remote call service provider is seeking experienced customer service professionals for their Winter Campaign Project. This remote position involves answering inbound calls, with a focus on donations for non-profit organizations. Candidates must have at least 6 months of telephone experience, can type 40 WPM or higher, and be self-motivated. Successful applicants will undergo a certification process starting on October 15th, 2015, with the project running through late December. Join a team that values excellent communication and a positive attitude!

Qualifications

• Minimum 6 months formal telephone experience, preferably in a call center.
• Must be able to type 40 WPM or higher.
• Self-motivated and must demonstrate call control.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Complete the entire certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-directed

Strong listening skills

Excellent communication skills

Job description

A leading remote call service provider is seeking experienced customer service professionals for their Winter Campaign Project. This remote position involves answering inbound calls, with a focus on donations for non-profit organizations. Candidates must have at least 6 months of telephone experience, can type 40 WPM or higher, and be self-motivated. Successful applicants will undergo a certification process starting on October 15th, 2015, with the project running through late December. Join a team that values excellent communication and a positive attitude!