Remote Inbound Donor Service Agent

ACD Direct; Fort Collins (CO); On-site; USD 16,531 - 27,552; Part time

Job summary

A customer service provider is seeking experienced professionals for a remote customer service role with their Winter Campaign Project. This role involves taking calls for donations and requires a minimum of 6 months of telephone experience. Applicants should be self-motivated, efficient, and possess excellent communication skills. Certification starts on October 15, 2015, and those interested should be prepared to complete onboarding quickly. This opportunity may lead to future projects based on performance.

Qualifications

• Minimum 6 months formal telephone experience, preferably in a call center.
• Moderate level of computer knowledge.
• Must be able to type 40 WPM or higher.

Responsibilities

• Answer inbound calls from enthusiastic donors.
• Prepare for calls independently following provided scripts.
• Complete the certification process within 14 days of acceptance.

Skills

Strong listening skills

Excellent written and verbal communication skills

Self-directed and self-motivated

Ability to work with minimal supervision

Call control

Job description

A customer service provider is seeking experienced professionals for a remote customer service role with their Winter Campaign Project. This role involves taking calls for donations and requires a minimum of 6 months of telephone experience. Applicants should be self-motivated, efficient, and possess excellent communication skills. Certification starts on October 15, 2015, and those interested should be prepared to complete onboarding quickly. This opportunity may lead to future projects based on performance.