Remote Inbound Donor Service Agent

ACD Direct; Charlotte (NC); Remote; USD 17,000 - 25,000; Part time

Job summary

A leading remote customer service provider is seeking experienced customer service professionals for their upcoming Winter Campaign Project. The project starts in late November and offers significant earning potential. Candidates must have at least 6 months of telephone experience, the ability to type 40 WPM, and strong communication skills. Certification for this role is crucial and must be completed within 14 days of acceptance, ensuring that motivated individuals will have a competitive advantage. Join this exciting opportunity to support non-profit organizations.

Qualifications

• Minimum 6 months of formal telephone experience, preferably call center related.
• Must be able to type 40 WPM or higher.
• Must complete the entire certification process within 14 days of acceptance.

Responsibilities

• Provide customer service while taking inbound calls from enthusiastic callers.
• Help answer and manage donation-related calls from various organizations.

Skills

Telephone experience

Computer knowledge

Self-directed

Strong listening skills

Excellent written and verbal communication skills

Job description

A leading remote customer service provider is seeking experienced customer service professionals for their upcoming Winter Campaign Project. The project starts in late November and offers significant earning potential. Candidates must have at least 6 months of telephone experience, the ability to type 40 WPM, and strong communication skills. Certification for this role is crucial and must be completed within 14 days of acceptance, ensuring that motivated individuals will have a competitive advantage. Join this exciting opportunity to support non-profit organizations.