Remote Inbound Donor Service Agent

ACD Direct; Portland (OR); On-site; USD 20,664 - 27,552; Part time

Job summary

A customer service company is seeking experienced professionals to join their Winter Campaign Project. This remote position involves handling inbound calls for non-profit organizations, requiring strong listening and communication skills. Candidates must have at least 6 months of telephone experience and the ability to work independently. Certification for the project starts on October 15th, and candidates must complete this process within 14 days. Exceptional earning potential exists for motivated agents.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Moderate level of computer knowledge.
• Ability to work with minimal supervision.
• Must be able to type 40 WPM or higher.
• Strong listening skills.
• Excellent written and verbal communication skills.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Certify by completing the certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-directed

Listening skills

Written communication

Verbal communication

Call control

Job description

A customer service company is seeking experienced professionals to join their Winter Campaign Project. This remote position involves handling inbound calls for non-profit organizations, requiring strong listening and communication skills. Candidates must have at least 6 months of telephone experience and the ability to work independently. Certification for the project starts on October 15th, and candidates must complete this process within 14 days. Exceptional earning potential exists for motivated agents.