Remote Inbound Donor Service Agent

ACD Direct; Covington (KY); On-site; USD 17,000 - 22,000; Part time

Job summary

A leading call center service provider is looking for experienced customer service professionals for their Winter Campaign Project starting in late November. Ideal candidates should have at least 6 months of telephone experience, moderate computer skills, and must be self-motivated. This is a remote position, allowing agents to work from home while providing services to non-profit organizations. Candidates will need to complete a certification process within 14 days of acceptance. Great earning potential awaits competitive individuals.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be able to type 40 WPM or higher.
• Must demonstrate call control.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Complete the entire certification process within 14 days of acceptance.
• Maintain efficiency and accuracy while assisting clients.

Skills

Telephone experience

Computer knowledge

Self-directed

Listening skills

Written communication

Verbal communication

Job description

A leading call center service provider is looking for experienced customer service professionals for their Winter Campaign Project starting in late November. Ideal candidates should have at least 6 months of telephone experience, moderate computer skills, and must be self-motivated. This is a remote position, allowing agents to work from home while providing services to non-profit organizations. Candidates will need to complete a certification process within 14 days of acceptance. Great earning potential awaits competitive individuals.