Remote Inbound Donor Service Agent

ACD Direct; Las Vegas (NV); Hybrid; USD 17,000 - 28,000; Part time

Job summary

A call center company is seeking experienced customer service professionals for their Winter Campaign Project. This role involves answering inbound calls from enthusiastic callers representing non-profit organizations. Candidates must have at least 6 months of formal telephonic experience and be able to type 40 WPM. Certification for the project starts on October 15, and those selected will complete the onboarding process within 14 days. This is a remote position with potential for future projects.

Qualifications

• Minimum 6 months formal telephone experience, preferably in call centers.
• Ability to type 40 WPM or higher.
• Strong listening skills and accuracy.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Complete the certification process within 14 days of acceptance.
• Provide customer service to non-profit organizations.

Skills

Telephonic communication

Self-motivation

Listening skills

Written communication

Verbal communication

Job description

A call center company is seeking experienced customer service professionals for their Winter Campaign Project. This role involves answering inbound calls from enthusiastic callers representing non-profit organizations. Candidates must have at least 6 months of formal telephonic experience and be able to type 40 WPM. Certification for the project starts on October 15, and those selected will complete the onboarding process within 14 days. This is a remote position with potential for future projects.