Remote Inbound Donor Service Agent

ACD Direct; Lebanon (MO); Remote; USD 13,776 - 20,664; Part time

Job summary

A leading remote customer service provider is seeking experienced professionals to join their Winter Campaign Project, handling inbound calls for donations. Ideal candidates will have at least 6 months of telephone experience, excellent communication skills, and the ability to work independently. This temporary role begins in late November and involves a certification process, with opportunities for future projects based on performance.

Qualifications

• Minimum 6 months of formal telephone experience, preferably in a call center.
• Ability to work with minimal supervision and be self-motivated.
• Strong written and verbal communication skills are essential.

Responsibilities

• Answer inbound calls for non-profit organizations.
• Take donations and follow scripts.

Skills

Telephone experience

Computer knowledge

Typing speed (40 WPM)

Self-directed

Strong listening skills

Excellent written communication

Excellent verbal communication

Call control

Job description

A leading remote customer service provider is seeking experienced professionals to join their Winter Campaign Project, handling inbound calls for donations. Ideal candidates will have at least 6 months of telephone experience, excellent communication skills, and the ability to work independently. This temporary role begins in late November and involves a certification process, with opportunities for future projects based on performance.