Remote Inbound Donor Service Agent

ACD Direct; Hilton Head Island (SC); Remote; USD 17,000 - 25,000; Full time

Job summary

A leading customer service provider is seeking experienced customer service professionals for their Winter Campaign Project. Agents will answer inbound calls related to donations for non-profit organizations. Candidates should have at least 6 months of telephone experience and strong communication skills. Certification begins on October 15th, 2015, and onboarding can occur within 48 hours. This remote position offers significant earning potential during the busy campaign period.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be self-directed and self-motivated.
• Must demonstrate accuracy and efficiency.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Certify for the Winter Project by November 15th, 2015.
• Complete the entire certification process within 14 days.

Skills

Telephone experience

Computer knowledge

Typing speed (40 WPM)

Self-directed

Listening skills

Written communication

Verbal communication

Call control

Job description

A leading customer service provider is seeking experienced customer service professionals for their Winter Campaign Project. Agents will answer inbound calls related to donations for non-profit organizations. Candidates should have at least 6 months of telephone experience and strong communication skills. Certification begins on October 15th, 2015, and onboarding can occur within 48 hours. This remote position offers significant earning potential during the busy campaign period.