Remote Inbound Donor Service Agent

ACD Direct; Glen Burnie (MD); On-site; USD 17,000 - 25,000; Part time

Job summary

A remote customer service company is seeking experienced agents for its Winter Campaign. Candidates must have at least 6 months of formal telephone experience and be able to type 40 WPM or higher. The certification process begins on October 15th, 2015, with a focus on delivering excellent customer service to enthusiastic callers. If selected, onboarding can occur swiftly, making it an excellent opportunity for motivated individuals.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Moderate level of computer knowledge.
• Must be able to type 40 WPM or higher.

Responsibilities

• Answer inbound calls from clients' enthusiastic callers.
• Complete the entire certification process within 14 days of notification of acceptance.

Skills

Telephone experience

Computer knowledge

Self-directed

Verbal communication skills

Job description

A remote customer service company is seeking experienced agents for its Winter Campaign. Candidates must have at least 6 months of formal telephone experience and be able to type 40 WPM or higher. The certification process begins on October 15th, 2015, with a focus on delivering excellent customer service to enthusiastic callers. If selected, onboarding can occur swiftly, making it an excellent opportunity for motivated individuals.