Remote Inbound Donor Service Agent

ACD Direct; Fork Union (VA); On-site; USD 17,000 - 25,000; Full time

Job summary

A customer service provider is seeking experienced individuals for remote customer service roles during their Winter Campaign. Candidates must have at least 6 months of telephone experience and be able to work independently. Strong communication skills and the ability to type at least 40 WPM are essential. Certification processes will begin soon, making this a competitive role with potential for ongoing projects. Interested applicants are encouraged to register online.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to type 40 WPM or higher.
• Must be self-directed and self-motivated.

Responsibilities

• Provide customer service by answering inbound calls.
• Complete certification within 14 days upon acceptance.

Skills

Telephone experience

Computer knowledge

Listening skills

Written communication

Verbal communication

Call control

Typing speed 40 WPM

Job description

A customer service provider is seeking experienced individuals for remote customer service roles during their Winter Campaign. Candidates must have at least 6 months of telephone experience and be able to work independently. Strong communication skills and the ability to type at least 40 WPM are essential. Certification processes will begin soon, making this a competitive role with potential for ongoing projects. Interested applicants are encouraged to register online.