Remote Inbound Donor Service Agent

ACD Direct; Ogden (UT); Remote; USD 13,776 - 20,664; Full time

Job summary

A customer service company is seeking experienced professionals for remote positions during their Winter Campaign. Candidates will handle inbound calls, requiring at least 6 months of telephone experience. Strong self-motivation, listening skills, and the ability to type 40 WPM are essential. Certification must be completed within 14 days of acceptance, making this an excellent opportunity for those looking to excel in the customer service industry. Interested applicants can register online.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be able to type 40 WPM or higher.
• Strong listening skills and excellent communication skills.

Responsibilities

• Provide excellent customer service on inbound calls.
• Complete certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-motivation

Listening skills

Written communication

Verbal communication

Call control

Job description

A customer service company is seeking experienced professionals for remote positions during their Winter Campaign. Candidates will handle inbound calls, requiring at least 6 months of telephone experience. Strong self-motivation, listening skills, and the ability to type 40 WPM are essential. Certification must be completed within 14 days of acceptance, making this an excellent opportunity for those looking to excel in the customer service industry. Interested applicants can register online.