Remote Inbound Donor Service Agent

ACD Direct; Las Cruces (NM); Remote; USD 17,000 - 25,000; Part time

Job summary

A leading customer service provider is seeking motivated individuals for an Independent Contractor role to handle inbound calls during their Winter Campaign. Applicants should have at least 6 months of call center experience and possess strong communication skills. Successful candidates will be certified and ready to work shortly before the project begins in late November. This role offers flexibility and the opportunity for future projects based on performance.

Qualifications

• Minimum 6 months of formal telephone experience, preferably in a call center.
• Ability to type 40 WPM or higher.
• Must complete the certification process within 14 days of acceptance.

Responsibilities

• Answer inbound calls from enthusiastic clients.
• Help take donations and process orders over the phone.

Skills

Telephone experience

Computer knowledge

Self-motivation

Listening skills

Written communication

Verbal communication

Job description

A leading customer service provider is seeking motivated individuals for an Independent Contractor role to handle inbound calls during their Winter Campaign. Applicants should have at least 6 months of call center experience and possess strong communication skills. Successful candidates will be certified and ready to work shortly before the project begins in late November. This role offers flexibility and the opportunity for future projects based on performance.