Remote Inbound Donor Service Agent

ACD Direct; Eden Prairie (MN); On-site; USD 13,776 - 27,552; Part time

Job summary

A customer service firm is seeking experienced customer service professionals for their Winter Campaign Project, beginning in late November 2015. As an Independent Contractor, you will handle inbound calls for various clients. Key qualifications include minimum 6 months of telephone experience and strong communication skills. Candidates must demonstrate self-motivation and complete the certification process promptly. This project provides a competitive earning potential during its duration.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Must be able to type 40 WPM or higher.
• Strong listening skills and accuracy required.
• Must demonstrate call control.

Responsibilities

• Provide customer service by answering inbound calls.
• Complete the certification process within 14 days of acceptance.
• Work on projects during designated periods.

Skills

Telephone experience

Computer knowledge

Self-motivation

Listening skills

Written communication

Verbal communication

Call control

Job description

A customer service firm is seeking experienced customer service professionals for their Winter Campaign Project, beginning in late November 2015. As an Independent Contractor, you will handle inbound calls for various clients. Key qualifications include minimum 6 months of telephone experience and strong communication skills. Candidates must demonstrate self-motivation and complete the certification process promptly. This project provides a competitive earning potential during its duration.