Remote Inbound Donor Service Agent

ACD Direct; Brooklyn Park (MN); On-site; USD 17,000 - 28,000; Part time

Job summary

A customer service organization is seeking experienced customer service professionals for an independent contractor role in their upcoming Winter Campaign Project. Candidates should possess a minimum of 6 months of telephone experience, ideally in a call center, and excel in communication and listening skills. This project starts late November and typically sees high call volume, providing greater earning potential. Certification begins in mid-October, and interested individuals can register online to join the team.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Must be able to type 40 WPM or higher.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Complete the entire certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-directed

Strong listening skills

Excellent communication skills

Job description

A customer service organization is seeking experienced customer service professionals for an independent contractor role in their upcoming Winter Campaign Project. Candidates should possess a minimum of 6 months of telephone experience, ideally in a call center, and excel in communication and listening skills. This project starts late November and typically sees high call volume, providing greater earning potential. Certification begins in mid-October, and interested individuals can register online to join the team.