Remote Inbound Donor Service Agent

ACD Direct; Murfreesboro (TN); On-site; USD 17,000 - 28,000; Part time

Job summary

A leading customer service provider is looking for Independent Contractors to join their Winter Campaign Project. Candidates will provide customer service by answering inbound calls and following scripts. The ideal applicants will have at least 6 months of telephone experience, strong communication skills, and the ability to work independently. This seasonal position offers the potential for future projects and flexibility to work from home. Certification begins soon, so apply quickly to secure your spot.

Qualifications

• Minimum 6 months formal telephone experience, preferably in a call center.
• Ability to work with minimal supervision and meet typing speed requirement.
• Strong communication skills required.

Responsibilities

• Provide customer service by answering inbound calls.
• Follow scripts and prepare independently for calls.

Skills

Telephone experience

Computer knowledge

Listening skills

Written communication

Verbal communication

Call control

Self-directed

Job description

A leading customer service provider is looking for Independent Contractors to join their Winter Campaign Project. Candidates will provide customer service by answering inbound calls and following scripts. The ideal applicants will have at least 6 months of telephone experience, strong communication skills, and the ability to work independently. This seasonal position offers the potential for future projects and flexibility to work from home. Certification begins soon, so apply quickly to secure your spot.