Remote Inbound Donor Service Agent

ACD Direct; Joplin (MO); Remote; USD 20,664 - 27,552; Part time

Job summary

A customer service company is seeking experienced professionals for a Winter Campaign Project. The role involves answering inbound calls and providing assistance to enthusiastic callers. Candidates should have at least 6 months of telephone experience, strong computer skills, and the ability to work independently. This project is expected to be busy and offers significant earning potential. Certification is necessary, and the company is looking for motivated individuals to deliver excellent customer service.

Qualifications

• A minimum of 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Must be able to type 40 WPM or higher.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Provide customer service to clients we represent.
• Prepare for calls independently and follow scripts.

Skills

Telephone experience

Computer knowledge

Self-directed

Listening skills

Communication skills

Job description

A customer service company is seeking experienced professionals for a Winter Campaign Project. The role involves answering inbound calls and providing assistance to enthusiastic callers. Candidates should have at least 6 months of telephone experience, strong computer skills, and the ability to work independently. This project is expected to be busy and offers significant earning potential. Certification is necessary, and the company is looking for motivated individuals to deliver excellent customer service.