Remote Inbound Donor Service Agent

ACD Direct; Midwest City (OK); On-site; USD 16,531 - 20,664; Part time

Job summary

A customer service firm is seeking experienced professionals for their Winter Campaign Project. Candidates should have at least 6 months of telephone experience and be able to work with minimal supervision. This role involves answering inbound calls as part of a busy campaign projected to run from late November through December. Certification for the project starts on October 15th, 2015, and candidates must complete the process within two weeks of acceptance.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision and is self-directed.
• Must type 40 WPM or higher.

Responsibilities

• Answer inbound calls from clients' enthusiastic callers.
• Complete the entire certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-directed

Listening skills

Excellent communication skills

Job description

A customer service firm is seeking experienced professionals for their Winter Campaign Project. Candidates should have at least 6 months of telephone experience and be able to work with minimal supervision. This role involves answering inbound calls as part of a busy campaign projected to run from late November through December. Certification for the project starts on October 15th, 2015, and candidates must complete the process within two weeks of acceptance.