Remote Inbound Donor Service Agent

ACD Direct; Montgomery (AL); On-site; USD 17,000 - 28,000; Part time

Job summary

A customer service company is seeking experienced professionals for their Winter Campaign Project. The role involves answering inbound calls for donations and requires minimum 6 months of telephone experience. Candidates must have strong communication skills and the ability to type at least 40 WPM. The certification for the project begins mid-October, and selected individuals can start onboarding within 48 hours. This project provides an opportunity for larger earning potential during the busy holiday season.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be able to type 40 WPM or higher.
• Must demonstrate accuracy and efficiency.

Responsibilities

• Answer inbound calls from clients' enthusiastic callers.
• Complete the entire certification process within 14 days of acceptance.

Skills

Customer service skills

Strong listening skills

Excellent written and verbal communication skills

Self-directed and self-motivated

Call control

Job description

A customer service company is seeking experienced professionals for their Winter Campaign Project. The role involves answering inbound calls for donations and requires minimum 6 months of telephone experience. Candidates must have strong communication skills and the ability to type at least 40 WPM. The certification for the project begins mid-October, and selected individuals can start onboarding within 48 hours. This project provides an opportunity for larger earning potential during the busy holiday season.