Remote Inbound Donor Service Agent

ACD Direct; Fort Knox (KY); Remote; USD 13,776 - 20,664; Part time

Job summary

A remote customer service company is seeking experienced professionals for their Winter Campaign Project. Agents will answer inbound calls for donations, with certification starting October 15th. Candidates should have at least 6 months of telephone experience, ability to type 40 WPM, and excellent communication skills. This project provides a competitive earning potential during a busy time from late November through December. Those interested should apply to become certified agents, ensuring readiness by November 15th.

Qualifications

• Minimum 6 months of formal telephone experience, ideally in a call center.
• Moderate computer knowledge required.
• Ability to work with minimal supervision.

Responsibilities

• Answer inbound calls from clients’ enthusiastic callers.
• Prepare independently for calls.
• Complete the entire certification process within 14 days.

Skills

Telephone experience

Computer knowledge

Self-motivation

Listening skills

Communication skills

Typing speed (40 WPM)

Job description

A remote customer service company is seeking experienced professionals for their Winter Campaign Project. Agents will answer inbound calls for donations, with certification starting October 15th. Candidates should have at least 6 months of telephone experience, ability to type 40 WPM, and excellent communication skills. This project provides a competitive earning potential during a busy time from late November through December. Those interested should apply to become certified agents, ensuring readiness by November 15th.