Remote Inbound Donor Service Agent

ACD Direct; Carlin (NV); Remote; USD 20,664 - 27,552; Part time

Job summary

A customer service provider is seeking experienced individuals for their Winter Campaign Project. This project involves answering inbound calls regarding donations and requires a minimum of 6 months of telephone experience and excellent communication skills. Agents will undergo certification starting October 15th, aiming to be project-ready by November 15th. This role offers flexibility as it primarily supports home-based work for the upcoming busy season.

Qualifications

• Minimum 6 months of formal telephone experience, preferably in a call center.
• Must type 40 WPM or higher.
• Strong written and verbal communication skills are essential.

Responsibilities

• Answer inbound calls from clients' enthusiastic callers.
• Participate in a certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-directed

Listening skills

Communication skills

Call control

Job description

A customer service provider is seeking experienced individuals for their Winter Campaign Project. This project involves answering inbound calls regarding donations and requires a minimum of 6 months of telephone experience and excellent communication skills. Agents will undergo certification starting October 15th, aiming to be project-ready by November 15th. This role offers flexibility as it primarily supports home-based work for the upcoming busy season.