Remote Inbound Donor Service Agent

ACD Direct; Mobile (AL); Remote; USD 17,000 - 22,000; Full time

Job summary

A customer service company is seeking experienced professionals for their Winter Campaign Project, which begins in late November and has a strong potential for earnings. Applicants should possess telephone experience, computer knowledge, and strong communication skills. Certification for the project starts mid-October, requiring selected candidates to be ready by November 15th. This role offers a chance to work as an Independent Contractor with flexible hours and the potential for future projects.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Must be self-directed and self-motivated.
• Previous call center experience a plus.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Provide customer service and take donations.
• Complete the certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-directed

Typing speed (40 WPM or higher)

Strong listening skills

Excellent written communication

Excellent verbal communication

Call control

Job description

A customer service company is seeking experienced professionals for their Winter Campaign Project, which begins in late November and has a strong potential for earnings. Applicants should possess telephone experience, computer knowledge, and strong communication skills. Certification for the project starts mid-October, requiring selected candidates to be ready by November 15th. This role offers a chance to work as an Independent Contractor with flexible hours and the potential for future projects.