Remote Inbound Donor Service Agent

ACD Direct; Edmond (OK); On-site; USD 17,000 - 21,000; Part time

Job summary

A remote customer service company is seeking experienced professionals to join their Winter Campaign Project. The roles involve taking inbound donation calls, where applicants must have at least 6 months of telephone experience, excellent communication skills, and the ability to work independently. Certification for the project starts on October 15th, with the project being busy through late December. This flexible work opportunity is suitable for those looking to excel in customer service and earn competitive pay.

Qualifications

• Minimum 6 months of formal telephone experience, preferably in a call center.
• Ability to type 40 WPM or higher.
• Must be able to complete the certification process within 14 days.

Responsibilities

• Answer inbound calls from clients' enthusiastic callers.
• Provide excellent customer service during donation calls.
• Prepare independently for the calls.

Skills

Telephonic communication

Computer proficiency

Self-motivated

Strong listening skills

Written and verbal communication

Job description

A remote customer service company is seeking experienced professionals to join their Winter Campaign Project. The roles involve taking inbound donation calls, where applicants must have at least 6 months of telephone experience, excellent communication skills, and the ability to work independently. Certification for the project starts on October 15th, with the project being busy through late December. This flexible work opportunity is suitable for those looking to excel in customer service and earn competitive pay.