Remote Inbound Donor Service Agent

ACD Direct; Arlington (VA); Remote; USD 11,000 - 45,000; Part time

Job summary

A customer service provider is seeking experienced customer service professionals for a winter campaign project. This project will begin in late November and offers potential for larger earnings. Candidates must have at least 6 months of telephone experience, strong communication skills, and must complete a certification process within 14 days of acceptance. This role allows independent work, making it ideal for self-directed individuals. Interested applicants can register online.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Self-directed and self-motivated individual.

Responsibilities

• Provide customer service by answering inbound calls.
• Follow scripts and prepare independently for calls.
• Complete the certification process within 14 days.

Skills

Telephone experience

Computer knowledge

Self-directed

Typing skills (40 WPM)

Strong listening skills

Written communication skills

Verbal communication skills

Call control

Job description

A customer service provider is seeking experienced customer service professionals for a winter campaign project. This project will begin in late November and offers potential for larger earnings. Candidates must have at least 6 months of telephone experience, strong communication skills, and must complete a certification process within 14 days of acceptance. This role allows independent work, making it ideal for self-directed individuals. Interested applicants can register online.