Remote Inbound Donor Service Agent

ACD Direct; Roswell (GA); Remote; USD 14,000 - 21,000; Part time

Job summary

A customer service company is looking for experienced professionals to join their Winter Campaign Project starting in November. Candidates must have at least 6 months of telephone experience and be self-motivated. The certification process begins on October 15, with potential ongoing opportunities based on performance. Excellent communication skills and the ability to work independently are critical for success in this role.

Qualifications

• Minimum 6 months of telephone experience, preferably call center related.
• Moderate level of computer knowledge required.
• Must type 40 WPM or higher.

Responsibilities

• Answer inbound calls from clients.
• Provide customer service by following scripts.
• Complete the certification process within 14 days after acceptance.

Skills

Telephone experience

Computer knowledge

Typing speed (40 WPM)

Self-motivation

Communication skills

Job description

A customer service company is looking for experienced professionals to join their Winter Campaign Project starting in November. Candidates must have at least 6 months of telephone experience and be self-motivated. The certification process begins on October 15, with potential ongoing opportunities based on performance. Excellent communication skills and the ability to work independently are critical for success in this role.