Remote Inbound Donor Service Agent

ACD Direct; Ozark (AL); On-site; USD 13,776 - 20,664; Part time

Job summary

A customer service firm is seeking experienced customer service professionals for a Winter Campaign Project starting in late November. Candidates must have at least 6 months of telephone experience, be computer savvy, and have excellent communication skills. Successful applicants will provide customer service and handle inbound calls from enthusiastic donors. Certification for the project begins on October 15th, and requires completion within 14 days of acceptance. This position is a work-at-home opportunity with potential for competitive earnings.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Strong listening and communication skills required.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Provide customer service excellence to the clients represented.
• Complete the certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-directed

Typing speed 40 WPM or higher

Strong listening skills

Excellent communication skills

Previous call center experience

Job description

A customer service firm is seeking experienced customer service professionals for a Winter Campaign Project starting in late November. Candidates must have at least 6 months of telephone experience, be computer savvy, and have excellent communication skills. Successful applicants will provide customer service and handle inbound calls from enthusiastic donors. Certification for the project begins on October 15th, and requires completion within 14 days of acceptance. This position is a work-at-home opportunity with potential for competitive earnings.