Remote Inbound Donor Service Agent

ACD Direct; Harrison (AR); Remote; USD 17,000 - 28,000; Part time

Job summary

A customer service leader is seeking experienced individuals for a winter campaign project aimed at taking calls for various non-profit organizations. Candidates must have a minimum of 6 months telephone experience along with strong computer skills. The project offers flexible working arrangements as Independent Contractors, with a focus on motivated individuals. Certification for the project starts on October 15, 2015, and successful candidates will need to complete this process within 14 days. Join a dynamic team and contribute to meaningful causes while working from home.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be self-directed and self-motivated.
• Strong listening skills, accuracy, and efficiency are required.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Complete the entire certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-directed

Typing speed (40 WPM)

Listening skills

Verbal communication skills

Written communication skills

Call control

Job description

A customer service leader is seeking experienced individuals for a winter campaign project aimed at taking calls for various non-profit organizations. Candidates must have a minimum of 6 months telephone experience along with strong computer skills. The project offers flexible working arrangements as Independent Contractors, with a focus on motivated individuals. Certification for the project starts on October 15, 2015, and successful candidates will need to complete this process within 14 days. Join a dynamic team and contribute to meaningful causes while working from home.