Remote Inbound Donor Service Agent

ACD Direct; Portland (ME); On-site; USD 16,531 - 20,664; Part time

Job summary

A customer service provider is seeking experienced professionals for the Winter Campaign Project, starting late November and continuing through December. Independent Contractors will manage inbound calls for non-profit organizations, with a focus on donation taking. Candidates need a minimum of 6 months telephone experience and must complete the certification process quickly. This project offers significant earning potential for qualified agents.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Must be able to type 40 WPM or higher.
• Self-directed and self-motivated.
• Strong listening skills and excellent communication.

Responsibilities

• Provide customer service via inbound calls.
• Follow scripts and manage donations.
• Complete entire certification process within 14 days.

Skills

Telephone experience

Computer knowledge

Listening skills

Communication skills

Call control

Job description

A customer service provider is seeking experienced professionals for the Winter Campaign Project, starting late November and continuing through December. Independent Contractors will manage inbound calls for non-profit organizations, with a focus on donation taking. Candidates need a minimum of 6 months telephone experience and must complete the certification process quickly. This project offers significant earning potential for qualified agents.