Remote Inbound Donor Service Agent

ACD Direct; Mount Pleasant (SC); Remote; USD 13,776 - 20,664; Part time

Job summary

A customer service company is seeking experienced professionals for their Winter Campaign Project. As an Independent Contractor, you will answer inbound calls for various non-profit organizations. Successful candidates require at least 6 months of telephone experience, excellent communication skills, and must be able to type at least 40 words per minute. Certification begins October 15, 2015, and on-boarding can take as little as 48 hours. Apply online to join the team.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Moderate level of computer knowledge.
• Strong listening skills and excellent communication skills.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Provide customer service during the busy Winter Campaign Project.

Skills

Telephone experience

Computer knowledge

Ability to work with minimal supervision

Typing speed 40 WPM+

Listening skills

Excellent written communication

Excellent verbal communication

Call control

Job description

A customer service company is seeking experienced professionals for their Winter Campaign Project. As an Independent Contractor, you will answer inbound calls for various non-profit organizations. Successful candidates require at least 6 months of telephone experience, excellent communication skills, and must be able to type at least 40 words per minute. Certification begins October 15, 2015, and on-boarding can take as little as 48 hours. Apply online to join the team.