Remote Inbound Donor Service Agent

ACD Direct; City of Syracuse (NY); Remote; USD 13,776 - 20,664; Part time

Job summary

A customer service company is seeking experienced Independent Contractors for their Winter Campaign Project. This remote position involves answering inbound calls for non-profit organizations, focusing on donations. Ideal candidates should have at least 6 months of telephone experience and must be able to type 40 WPM. Certification starts on October 15, 2015, with onboarding taking as little as 48 hours. Join this dynamic team and contribute to a meaningful cause.

Qualifications

• Minimum 6 months of telephone experience, preferably in call center.
• Ability to type 40 WPM or higher.
• Must complete certification within 14 days of acceptance.

Responsibilities

• Answer inbound calls from clients' callers.
• Provide customer service and support.
• Prepare for calls by reading and following scripts.

Skills

Telephone experience

Computer knowledge

Self-directed

Strong listening skills

Excellent communication skills

Call control

Job description

A customer service company is seeking experienced Independent Contractors for their Winter Campaign Project. This remote position involves answering inbound calls for non-profit organizations, focusing on donations. Ideal candidates should have at least 6 months of telephone experience and must be able to type 40 WPM. Certification starts on October 15, 2015, with onboarding taking as little as 48 hours. Join this dynamic team and contribute to a meaningful cause.