Remote Inbound Donor Service Agent

ACD Direct; Enid (OK); On-site; USD 17,000 - 25,000; Full time

Job summary

A leading customer service provider in Oklahoma is seeking experienced customer service agents for their upcoming Winter Campaign. Successful candidates will handle inbound donation calls, requiring excellent communication, listening skills, and a minimum of 6 months of telephone experience. The role is remote and offers flexible earning potential during the busy campaign. Applicants must type at least 40 WPM and complete the certification process within 14 days of acceptance.

Qualifications

• Minimum 6 months formal telephone experience preferred.
• Must be able to type 40 WPM or higher.
• Excellent written and verbal communication skills are required.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Maintain a high level of customer service.
• Complete the certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Self-motivation

Communication skills

Call control

Job description

A leading customer service provider in Oklahoma is seeking experienced customer service agents for their upcoming Winter Campaign. Successful candidates will handle inbound donation calls, requiring excellent communication, listening skills, and a minimum of 6 months of telephone experience. The role is remote and offers flexible earning potential during the busy campaign. Applicants must type at least 40 WPM and complete the certification process within 14 days of acceptance.